In-app support
Open “User ID & Support” from Settings. Your user ID is added automatically. Players under 18 or of unknown age can select a structured issue after a parent action check. Adults can enter text and send follow-up information. Read support replies in the same conversation.
Backup email contact
Use the email below if you cannot open the app or your question cannot be sent in the game. Include the app name, a description of the issue and your user ID if available.
Keeping your information safe
Do not send passwords, authentication codes or card numbers. Check screenshots for unnecessary personal information before attaching them.